Contact
IRONPORT RESOURCES
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SpamCop.net |
Senderbase (SBRS) |
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| U.S. | (650) 989-6440 | Web | www.senderbase.org | |
| Web | www.spamcop.net | Blocked Inquiry | www.senderbase.org/?page=help_blocked | |
Support Portal |
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| Support Portal | IronPort Customers and Partners login to our Support Portal to access our vast knowledge base, community forums, case management, product documentation, release notes, security alerts and tools. |
| Account Request | IronPort Customers and Partners can submit a Account Request to receive a login to the Support Portal. |
IRONPORT CUSTOMER SUPPORT |
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Hours of Operation |
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| Office Hours | Sunday 4 PM - Friday 6PM PST
Sunday 23:00 - Saturday 01:00 UTC / GMT |
| On-Call Hours | 24 X 7 (request by phone) |
Customer Support |
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| Support Request
AsyncOS 5.5 |
Help -> Technical Support -> Support Request |
| Support Request
AsyncOS 4.6-5.1 |
System Administration -> Technical Support -> Support Request page |
| Case Management | Login to the IronPort Support Portal -> Cases |
IRONPORT SUPPORT NUMBERS
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U.S. Number |
(650) 989-6533 | ||
Toll-Free Numbers* |
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| NA | Asia Pacific | ||
| U.S. & Canada | (877) 641-IRON (4766) | Australia | 1800-204-810 |
| China (Northern) | 10-800-712-1606 | ||
| EMEA | China (Southern) | 10-800-120-1606 | |
| Austria | 0800-291-753 | Hong Kong | 800-963-430 |
| Finland | 0800-914-712 | India | 000-800-100-3219 |
| France | 0800-917-558 | Japan | 00531-490037 |
| Germany | 0800-182-9035 | Korea | 00308-12-3361 |
| Ireland | 1800-555-067 | Malaysia | 1800-807-178 |
| Norway | 800-13466 | New Zealand | 0800-449-762 |
| South Africa | 0800-992-538 | Philippines | 1800-1114-1829 |
| Sweden | 020-79-2458 | New Zealand | 0800-449-762 |
| Switzerland | 0800-562-763 | Singapore | 800-492-2109 |
| United Kingdom | 0800-917-5578 | Taiwan | 00801-13-7772 |
| Thailand | 001-800-12-0664831 | ||
| CALA | |||
| Argentina | 0800-666-0122 | ||
| Brazil | 0800-891-6450 | ||
| Mexico | 001-866-296-5992 |
*Support provided in English.
